Q: After I have my visa, I will be able to enter the U.S., correct?

A: A visa does not guarantee entry into the U.S. A visa allows a foreign citizen to travel to the U.S. port-of-entry, and the Department of Homeland Security U.S. immigration inspector authorizes or denies admission to the U.S.

Q: How do I know whether to contact Department of State or Department of Homeland Security about my issue?

A: Contact Department of State, the Embassy or Consulate abroad with questions about U.S. visas, including application, the status of visa processing, and for inquiries relating to visa denial. Once in the United States, the traveler falls under the jurisdiction of Department of Homeland Security. The Department of Homeland Security, US Citizenship and Immigration Services (USCIS) is responsible for the approval of all petitions, the authorization of permission to work in the US, the issuance of extensions of stay, and change or adjustment of an applicant's status while the applicant is in the U.S.

Q: My visa expires in 5 years, what does this mean?

A: A visa must be valid at the time a traveler seeks admission to the U.S., but the expiration date of the visa (validity period/length of time the visa can be used) has no relation to the length of time a temporary visitor may be authorized by the Department of Homeland Security to remain in the United States. Persons holding visas valid for multiple entries may make repeated trips to the U.S., for travel for the same purpose, as long as the visa has not expired, and the traveler has done nothing to become ineligible to enter the U.S., at port of entry.

Q: How can I find out how long I am authorized to stay in the U.S?

A: At the port of entry, upon entering the U.S., the Department of Homeland Security, US immigration inspector, provides you a small white card, Form I-94, Arrival-Departure Record in your passport. Visa Waiver Program travelers receive Form 1-94W. On this form, the U.S. immigration inspector records either a date or "D/S" (duration of status). If your I-94 contains a specific date, that is the date by which you must leave the United States. Your Form I-94, or I-94W is a very important document to keep in your passport, since it shows your permission to be in the U.S.